Shipping Ninjas — shippingninjas.com
Last updated: May 2026
Shipping Ninjas (a DBA of Prep Ninjas LLC, “we,” “us,” or “our”) operates shippingninjas.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or inquire about our services. By using this site, you agree to the practices described in this policy.
1. Information We Collect
We collect information in two ways: information you provide directly, and information collected automatically when you use our site.
Information you provide:
- Name, company name, email address, and phone number submitted through our contact or quote request forms
- Business registration information collected during onboarding
- Any messages or additional information you include when reaching out to us
Information collected automatically:
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- IP address and general geographic location
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and inquiries
- Provide and manage fulfillment services for clients
- Send service-related communications such as invoices and account updates
- Improve our website and understand how visitors use it
- Comply with legal obligations
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information with third-party service providers who assist us in operating our website and delivering our services. These include:
- Formspree, for processing contact and quote request form submissions
- Veeqo, for fulfillment management and order processing
- Stripe, for payment processing
- Google Analytics or similar analytics platforms, if enabled
- Advertising platforms such as Google Ads or Meta Ads, if enabled
Each of these providers has its own privacy policy governing how they handle data. We only share information necessary to perform the relevant service and require that third parties keep your information confidential.
We may also disclose your information if required by law, court order, or to protect the rights, property, or safety of Shipping Ninjas, our clients, or others.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with applicable legal requirements. If you would like us to delete your information, please contact us at ninja@shippingninjas.com.
5. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our site. Cookies are small text files stored on your device.
Types of cookies we may use:
- Essential cookies: required for the site to function properly
- Analytics cookies: help us understand visitor behavior and improve our site (e.g., Google Analytics)
- Advertising cookies: used to deliver relevant ads and measure campaign performance (e.g., Google Ads, Meta Pixel)
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the site. If we add analytics or advertising tools, we will update this policy accordingly.
6. Your Rights
Depending on where you are located, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to opt out of marketing communications
To exercise any of these rights, please contact us at ninja@shippingninjas.com. We will respond to your request within a reasonable timeframe.
7. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a request, contact us at ninja@shippingninjas.com.
8. International Visitors
Our website is operated from the United States. If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our site, you consent to this transfer.
9. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Shipping Ninjas (DBA of Prep Ninjas LLC)
Email: ninja@shippingninjas.com
Website: shippingninjas.com
This document is intended as a starting point and should be reviewed by a qualified attorney before publishing.